Failed to read the acls for an item. Access is denied. (Exception from HRESULT: 0×80070005 (E_ACCESSDENIED))

Recently in one of my SharePoint 2010 PerformancePoint environments, I came across an event log with the following error:

Failed to read the acls for an item. Access is denied. (Exception from HRESULT: 0×80070005 (E_ACCESSDENIED))

 Although I didn’t notice any issues in the environment, I suspected that this was not normal and proceeded to resolve.  The following steps allowed me to eliminate the error from occurring any longer:

  1. From Central Administration, go to Application Management > Manage Service Applications  and then click on the Secure Store Service Application.
  2. Put a check in the box next to the Target Application ID used for PerformancePoint Service and then click on Generate New Key from the ribbon.
  3. Next, open the SharePoint 2010 Management Shell (PowerShell) and enter the following commands:
    PS> $w = Get-SPWebApplication -Identity [http://yourwebapplication]
    PS> $w.GrantAccessTo ProcessIdentity([domain\serviceaccount])
    This PowerShell command does three things: It creates a new user (or makes sure the service account has permissions) for the contentdb for this web application, it makes the user a member of the db_owner role, and it creates a new schema for the user.

In my case the service account appeared to have the DB rights it needed, but something wasn’t 100% right, but the powershell commands resolved.

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2 Responses to Failed to read the acls for an item. Access is denied. (Exception from HRESULT: 0×80070005 (E_ACCESSDENIED))

  1. Art says:

    Elegant solution

  2. Casey McCarthy says:

    The second command should have not space in it and have quotes around the domain\serviceaccount.

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